-
Do I have to create an account to buy stuff?
-
Unlike many other online stores, we do NOT require you to create an account on our site to make a purchase. This is in order to speed up the checkout process and to keep your personal details confidential. However, If you choose to pay via credit card, you will need to provide your shipping and payment details on the secure PayPal website. As industry leaders in online payment processing you can be assured that your personal and payment details will remain secure with PayPal.
-
Why does the URL change to auctioninc.com when I view my shopping cart?
-
The Noobstore's shopping cart functionality which calculates shipping costs is provided by auctioninc.com. Please note that auctioninc.com does not collect your shipping or payment details (this is collected on the secure PayPal website.)
-
What T-Shirt sizes are normally available?
-
Most of our guy's shirts are available in 7 sizes from small to 4XL. Most of our girl's shirts are available in 5 sizes from small to 2XL.
If your size is greyed out in the dropdown list, this item is out of stock. We do not backorder items, however T-Shirts are usually restocked within 2 weeks.
T-Shirt sizes 2XL, 3XL, and 4XL will cost slighty more and may also incurr a higher shipping fee.
-
Can I order out-of-stock items?
-
You cannot order out-of-stock items at this time. If you are interested in an item that is out-of-stock send us an email request to 
, and we will let you know about the future availability of the product.
-
Can I send my Fan-in-Action photo to you?
-
Send us pictures of yourself pwning in your Pure Pwnage gear to 
and we'll post it on the Pure Pwnage Fan Pics page and the Fans-in-Action section of the Noobstore!
-
Where do you ship from?
-
All orders are shipped from our 3rd party fulfillment center in Texas, USA.
-
What locations do you ship to?
-
We ship to all PayPal supported countries, which is most international locations (including our friends in New Zealand and Australia)
-
What do you charge for shipping?
-
Our shopping cart system automatically calculates shipping charges based on the weight of your item, the shipping country, and zip code using the United States Postal Service Shipping calculator.
A handling fee of $3 is added to all orders which is included in the total shipping price on the shopping cart page.
-
Can I track the delivery of my order?
-
If you live within the United States, a notification e-mail containing USPS tracking information will be sent to you as soon as your order is shipped. Packages shipped outside of the USA are tracked only up until they leave the USA.
-
When will my order arrive?
-
Delivery usually takes less than 2 weeks, but please wait 4 weeks before complaining :) International orders can sometimes take up to 8 weeks due to customs.
Unexpected delays can sometimes be caused by customs or other reasons outside of our control.
-
How is my order packaged for shipping?
-
Orders are professionally packed in an appropriately sized box or envelope with sufficient padding to prevent damage during shipping. Posters are shipped in sturdy tubes and may be shipped seperately from the rest of yout order.
-
Do I have to pay import duty?
-
If you live outside of the United States you may be charged a small duty fee which is sometimes imposed by the governing customs body in the country you live in.
